Support

New Zealand Maintenance, Repair & Support

 

Peacock Bros New Zealand provides local manufacturer warranty service, preventative maintenance, repairs and telephone support for a complete range of:

  • Barcode label printers
  • Card Printers
  • Barcode scanners
  • Mobile Computers & PDAs
  • Label applicator systems
  • Ergotron workstations, wall mounts and carts

The Peacocks Total Care Service Centres are staffed by qualified and fully-trained product technicians and software engineers – so be assured your equipment is in the right hands. Our aim is to deliver prompt, professional and efficient service every time, which is why Peacock Bros provides service and support to some of the leading companies in Australia and New Zealand.

We are Authorized Service Providers for Zebra, Intermec by Honeywell, Motorola, Ergotron, Toshiba, Weber, Datamax O’Neil and Ergotron. 

 

Printer Service Plans

For peace of mind and some terrific cost savings, ask about our Printer Service Plans that can include on-site care of your equipment using only manufacturer-approved parts.

 

Maintaining Thermal Printer

Download some popular cleaning methods Here to prevent premature print-head failure and reduced print quality.

 

Printer Service Required

Download RMA (Customer Return Material Autnorization) form HERE or Email or phone us to arrange an onsite visit or for our delivery address.  

Please send the returning units and RMA form to your nearest Peacocks Bros Service Centre:

              New Zealand
              Attention: Service Department
              25B Birmingham Road, Otara, Auckland,
              New Zealand, 2013
              Email: support@peacocks.co.nz